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Support Center
Find answers to common questions or reach out to our dedicated support team for assistance.
Frequently Asked Questions
How do I access the SafeRoute tracking portal?
You can access the portal by clicking the 'Access Portal' button in the navigation bar. You'll need the credentials provided during your onboarding process.
Is the school transit tracking real-time?
Yes, our school transit system provides real-time GPS tracking of the school bus, updating parents via our dedicated mobile application.
How secure is the platform data?
SafeRoute uses enterprise-grade encryption (AES-256) for all data at rest and TLS 1.3 for data in transit. We comply with NDPR and international data protection standards.
Do you offer API integration for corporate clients?
Yes, we offer comprehensive REST APIs for corporate clients who need to integrate fleet tracking data directly into their internal ERP or HR systems.
Still need help?
Our support team is available Monday through Friday, 9am to 5pm WAT.
Email Us
info@saferoute.ngCall Us
0818 998 9999Visit Us
Regus, 5 Admiralty Road, Lekki Phase 1, Lagos, Nigeria.